Privacy Policy

Last updated: March 2026

At DPPro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app.

Information We Collect

We collect information that you provide directly to us, including: - Shop information (domain, email, store name) - Product data for generating Digital Product Passports - Compliance data you enter (materials, origins, certifications) - Usage data and analytics

How We Use Your Information

We use the information we collect to: - Provide, maintain, and improve our services - Generate Digital Product Passports for your products - Communicate with you about updates and features - Comply with legal obligations (EU ESPR, GDPR)

Data Retention

In accordance with EU Digital Product Passport requirements, we retain passport data for a minimum of 10 years from the date of creation. This ensures compliance with ESPR regulations and provides long-term traceability for your products.

Data Sharing

We do not sell your personal information. We may share data with: - Shopify (as required for app functionality) - EU regulatory bodies (when required by law) - Service providers who assist our operations

Your Rights (GDPR)

Under GDPR, you have the right to: - Access your personal data - Rectify inaccurate data - Request data deletion (subject to legal retention requirements) - Data portability - Object to processing - Lodge a complaint with a supervisory authority

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure hosting, and regular security audits.

Contact Us

For privacy-related inquiries, please use our contact page.